Microsoft patch for infamous FrameMaker/PDF bug

Some users of FrameMaker on Windows XP and Vista (including myself) have been vexed by FrameMaker crashes while generating PDF files, and generated PDF files with missing text (not good). The problem appeared to be random, affecting some systems but not others, and some documents but not others.

The workaround (until now) has been to delete the file “C:WINDOWSsystem32FNTCACHE.DAT” and reboot. Many FrameMaker users would delete this file regularly, and some did so automatically through a shutdown script.

Mahesh Gupta, Product Manager for Adobe FrameMaker, reports that Microsoft has patched the underlying font management issues that have caused these problems. His post in the Adobe Technical Communication blog provides details of the Microsoft patch.

And there was much rejoicing among FrameMaker users!

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